I have recently been contacted by a vast number of constituents in respect of their concerns regarding the way in which Daventry Norse is running the refuse collection system in my constituency. I have been contacted by more resident’s concerned about refuse collection in the past couple of months than I have in my entire 8 years as the Member of Parliament for Daventry.
Justin Galliford, Group Director of Operations at Daventry Norse replied to me on the 31 August. "The first few months of the refuse collection service have been undoubtedly challenging. Whilst we have utilised additional resources since the service began, in anticipation of some initial disruption, we continued to face some challenges."
Read the rest of the letter on the attached PDF...